1. Introduction
Welcome to FlexiDiet. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. By using FlexiDiet, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide and personalize our service, we collect several types of information:
- Personal Identification Information: Your first name, surname, and email address when you register an account.
- Authentication Data: A unique User ID (UID) is generated by Firebase Authentication to manage your account securely.
- Demographic Information: Your date of birth and gender, which help in tailoring your diet plan.
- Health and Fitness Data (Sensitive Information): To generate effective diet plans, we collect data you provide, including your height, current weight, target weight, workout style, allergies, dietary preferences, forbidden foods, and any permanent or temporary health conditions.
- User-Generated Content: This includes any feedback you submit, your conversations with our AI assistant, and any diet plans you manually create or edit within the app.
- Payment Information: When you purchase credits, payment processing is handled by our third-party provider, Stripe. We do not store your credit card details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create, personalize, and manage your AI-generated diet plans.
- To authenticate your account and provide you with secure access to our service.
- To process in-app purchases for AI requests through our payment processor.
- To communicate with you, including responding to your feedback and support requests.
- To monitor and analyze usage to improve the app's functionality and user experience.
4. Third-Party Services
We rely on trusted third-party services to operate our app. These services have their own privacy policies, which we encourage you to review:
- Firebase (Google): We use Firebase for backend services including authentication (Firebase Auth), database (Firestore), and cloud functions. You can view Google's privacy policy here.
- Stripe: We use Stripe for secure payment processing for in-app purchases. We do not handle or store your payment card information. You can view Stripe's privacy policy here.
5. Data Security and Retention
We are committed to protecting your data. Your information is stored on secure servers provided by Firebase (Google Cloud). We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or until you delete your account.
6. Your Rights
You have control over your personal information. Within the FlexiDiet app, you have the right to:
- Access and Edit: You can access and edit your profile information at any time through the "Edit Profile" page.
- Deletion: You can delete your account and all associated data directly from the "Settings" page in the app. This action is irreversible.
7. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us through the "Send Feedback" feature in the app's settings or by emailing: privacy@flexidiet.app.